Customer Testimonials for Jim Douglas Sales & Service
C. Swanson - 2020 Service Facebook page
Cathy Swanson Street recommends Jim Douglas Sales and Service, Inc.: "I am over-the-top pleased with the work that David (Vance) and his service folks did on my little camper trailer. I could not have asked for a more professional experience and really appreciate the care and concern."
T. Smith - 2020 Jim Douglas Sales and Service Facebook page
"Excellent service, especially during a time where everyone has to be so careful (Covid-19). Everyone at Jim Douglas Was taking the necessary precautions to keep their customers safe (
keys in a bag, wiping things down, etc.). They fit me in for a much needed oil change, and had it done in a snap! The price was better than anywhere else I have been as well. Keep these local businesses alive, especially during these tough economical times. Thank you Jim Douglas!"
Carrie Torres - 2019 Sales Facebook posting
Carrie Ann Russ Torres recommends Jim Douglas Sales and Service, Inc.: "I applied online and Jim called me the next day and was amazing helping me get the vehicle I wanted. He answered all my questions and very upfront and honest. I really felt at ease buying my car from him. The team is amazing as well and from here on out they will be the only ones we do business with!! Thank you all so much, I love my new car!!"
Judy Thigpin - 2017 Service Facebook posting
UPDATE 11-17: The Service Manager is now David (and Chris). They have been wonderful to work with! You really don't see this level of customer service often and I appreciate it SO MUCH!! ?. As I read this after a few years, I find it amazing that the mechanics and the rest of the staff are still the same! It's great working with a family business..."Where everybody knows your name!" ?
I have been a customer for over 10 years. During that time, I have been very satisfied with their service department. I try to never take my van any place else for repairs. They almost always get it right the first time and if there is ever an issue, they address it. Can't say enough good things about Frank, Patrick, Bobby & Dennis. They have always done a good job and treated me fairly. The office staff is awesome too!
Heather Leigh Murphy - 2017 Service Facebook posting
A big thank you for fixing my car at a fair price and with such professionalism by David Vance. I will certainly be back but hopefully for just maintenance lol
Brooke Hand - 2019 Service Facebook posting
Jim Douglas Service department is amazing! always professional, courteous and gets the job done! we take all our vehicles there for service! from transmission replaced, oil changes, tires and brakes, they will get it done for you! thanks David and team!
Karen Jones - 2016 Sales Facebook posting
My daughter was looking for a used van with low mileage at a reasonable price. She not only found it at Jim Douglas, but she received great service and a price she could afford. You could tell they really cared about getting her what she needed and the price she needed it at. Best of all no pressure sales and super friendly!!! Thank you for all you did for her!!!
Chris Hand - 2019 Service Facebook posting
Very friendly staff and owners. I have had multple repairs on multiple cars and they are always reasonably priced and they always complete the job right.
Brittany Boots - 2019 Service Facebook posting
"David is an excellent service/sales man. He's honest and punctual but most importantly he speaks on your level. As a single mom, I really appreciated the extra time he took to explain and work with me. Family friendly dealership, I really appreciate the whole crew! Big thanks from my family to yours."
Jim Douglas Sales & Service - 1926 Quality Vehicle
At Jim Douglas Sales & Service we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.
Michelle Gersten - 2015 Thank you Card
Michelle wrote "Thank you so much for all the help you always provide me with. I will always be a loyal customer to the Jim Douglas dealership. PS I have given a couple of people your info for when they are looking for a car.
Chrissy Tyner - 2014 Malibu Facebook
Chrissy wrote: "Thank you so much for the perfect car, it is just what we wanted and we are very happy with our purchase!! We are loyal customers because you guys are the absolute best and you love your customers too!!"
Rumah Ben-avari - 2014 Service Facebook posting
Just got my tire fixed at Jim Douglas today, always go there for my service work. Great service dept., looking forward to my appt Friday morning.
Rosanne Morris - 2014 Facebook 08-16-14
Jim Douglas Sales and Service, Inc. always provides us the service we want and the service we need. We never walk away without feeling that we have done business with friends. And, we've NEVER had a "comeback" with any of our cars - from the Chevy Avalanche which we kind of expect them to know about to the VW Beetle and the Toyota Scion which we thought might be a challenge. Great place to bring and buy your cars and trucks!
Derek Cross - 2014 Facebook comment Facebook
While on Facebook Derek Cross commented on Jim Douglas Sales and Service, Inc.'s photo. Derek wrote: "Thank you to Jim and his staff for the great service love the car great price and very happy we will do business again Brittany Marie"