Customer Testimonials for Jim Douglas Sales & Service

W. Smith - 2021 Jim Douglas Sales and Service Website

"David is an exceptionally competent Service Manager!  I feel qualified to render this opinion having brought my various vehicles here for some 25 years!"

C. Swanson - 2020 Service Facebook page

Cathy Swanson Street recommends Jim Douglas Sales and Service, Inc.: "I am over-the-top pleased with the work that David (Vance) and his service folks did on my little camper trailer. I could not have asked for a more professional experience and really appreciate the care and concern."

T. Smith - 2020 Jim Douglas Sales and Service Facebook page

"Excellent service, especially during a time where everyone has to be so careful (Covid-19). Everyone at Jim Douglas Was taking the necessary precautions to keep their customers safe (
keys in a bag, wiping things down, etc.). They fit me in for a much needed oil change, and had it done in a snap! The price was better than anywhere else I have been as well. Keep these local businesses alive, especially during these tough economical times. Thank you Jim Douglas!"

Carrie Torres - 2019 Sales Facebook posting

Carrie Ann Russ Torres recommends Jim Douglas Sales and Service, Inc.: "I applied online and Jim called me the next day and was amazing helping me get the vehicle I wanted. He answered all my questions and very upfront and honest. I really felt at ease buying my car from him. The team is amazing as well and from here on out they will be the only ones we do business with!! Thank you all so much, I love my new car!!"

Judy Thigpin - 2017 Service Facebook posting

UPDATE 11-17: The Service Manager is now David (and Chris). They have been wonderful to work with! You really don't see this level of customer service often and I appreciate it SO MUCH!! ?. As I read this after a few years, I find it amazing that the mechanics and the rest of the staff are still the same! It's great working with a family business..."Where everybody knows your name!" ?

I have been a customer for over 10 years. During that time, I have been very satisfied with their service department. I try to never take my van any place else for repairs. They almost always get it right the first time and if there is ever an issue, they address it. Can't say enough good things about Frank, Patrick, Bobby & Dennis. They have always done a good job and treated me fairly. The office staff is awesome too!

Heather Leigh Murphy - 2017 Service Facebook posting

A big thank you for fixing my car at a fair price and with such professionalism by David Vance. I will certainly be back but hopefully for just maintenance lol

Brooke Hand - 2019 Service Facebook posting

Jim Douglas Service department is amazing! always professional, courteous and gets the job done! we take all our vehicles there for service! from transmission replaced, oil changes, tires and brakes, they will get it done for you! thanks David and team!

Karen Jones - 2016 Sales Facebook posting

My daughter was looking for a used van with low mileage at a reasonable price. She not only found it at Jim Douglas, but she received great service and a price she could afford. You could tell they really cared about getting her what she needed and the price she needed it at. Best of all no pressure sales and super friendly!!! Thank you for all you did for her!!!

Chris Hand - 2019 Service Facebook posting

Very friendly staff and owners. I have had multple repairs on multiple cars and they are always reasonably priced and they always complete the job right.

Brittany Boots - 2019 Service Facebook posting

"David is an excellent service/sales man. He's honest and punctual but most importantly he speaks on your level. As a single mom, I really appreciated the extra time he took to explain and work with me. Family friendly dealership, I really appreciate the whole crew! Big thanks from my family to yours."